Emergency Contacts

For urgent after hours repairs, you may contact the following tradespeople directly:

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Please try calling Nathan first on 0418 218 132

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*Note below on Strata units*

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Plumbing:

Trancon Plumbing – 0419 147 259

J Group Plumbing - 0448 123 090

Hot Water:

Australian Hot Water – 9698 8922 / 1300 132 113

Emergency Hot Water - 9344 6602

Electrical:

Sarkis Electrical - 0402 905 514

G Fletcher Electrical – 0417 685 509 / 0419 203 982

Locksmith:

ESS Alarms & Locksmiths - 9398 8668

Kingsford Locksmiths & Security - 9663 1889

Roofing:

APT Roofing - 9666 7373

Appliances:

First Fix Appliances – 9519 6011 / 0405 115 209

Glazier:

Express Glass - 1300 666 234

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Sydney Water – 13 23 90

Electricity (Ausgrid) – 131 388

Gas (Jemena Gas) - 131 909

State Emergency Service – 132 500

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If you live in an apartment building and there is water penetration from a neighbouring apartment, please contact the Owners Corporation or Strata Manager. [There is usually a notice advising you of the Strata Management contact on a noticeboard in the common area].

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In accordance with Clause 20 of your Residential Tenancy Agreement, an urgent repair is defined as follows:

a. a burst water service,

b. an appliance, fitting or fixture that uses water or is used to supply water that is broken or not functioning properly, so that a substantial amount of water is being wasted,

c. a blocked or broken lavatory system,

d. a serious roof leak,

e. a gas leak,

f. a dangerous electrical fault,

g. flooding or serious flood damage,

h. serious storm or fire damage,

i. a failure or breakdown of the gas, electricity or water supply to the premises,

j. a failure or breakdown of any essential service on the residential premises for hot water, cooking, heating, cooling or laundering,

k. any fault or damage that causes the premises to be unsafe or insecure.

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