Emergency Contacts

For urgent after hours repairs, you may contact the following tradespeople directly:

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Please try calling Nathan first on 0418 218 132

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Plumbers:

Trancon Plumbing – 0419 147 259

J Group Plumbing - 0448 123 090

Hot Water:

Australian Hot Water – 9698 8922 / 1300 132 113

Electricians:

David Jones Electricians - 1300 149 434

G Fletcher Electrical – 0417 685 509 / 0419 203 982

Roofing:

ACG Roofing - 0433 740 460

Appliances:

First Fix Appliances – 9519 6011 / 0405 115 209

Glazier:

Express Glass - 1300 666 234

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Sydney Water – 13 23 90

Electricity (Ausgrid) – 131 388

Gas (Jemena Gas) - 131 909

State Emergency Service – 132 500

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If you live in an apartment building and there is water penetration from a neighbouring apartment, please contact the Owners Corporation or Strata Manager. [There is usually a notice advising you of the Strata Management contact on a noticeboard in the common area].

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Under Section 19 of your Lease Agreement, the type of urgent repairs to the residential premises are as follows:

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19.a A burst water service; or

19.b An appliance, fitting or fixture that uses water or is used to supply water that is broken or not functioning properly, so that  a substantial amount of water is wasted; or

19.c A blocked or broken lavatory system; or

19.d A serious roof leak; or

19.e A gas leak; or

19.f A dangerous electrical fault; or

19.g Flooding or serious flood damage; or

19.h Serious storm or fire damage; or

19.i A failure or breakdown of the gas, electricity or water supply to the premises; or

19.j A failure or breakdown of any essential service on the residential premises for hot water, cooking, heating, cooling or laundering; or

19.k Any fault or damage that causes the premises to be unsafe or unsecured.